Feb 152012

Whitney HoustonI’ve never had much sympathy for the music industry but this may just  shatter what little positive feeling I might harbor in the inner recesses of my memory. From the Guardian:

Sony Music UK has apologised for raising the price of Whitney Houston albums following the singer’s death on Saturday night. A spokesperson for the company called the move an “internal mistake due to an employee error”, insisting the elevated prices remained in place for only a few hours.

Whitney Houston product was mistakenly mispriced on the UK iTunes store on Sunday,” Sony told Billboard, the US music industry newspaper. “When discovered, the mistake was immediately corrected. We apologise for any offence caused.” 

An “employee error”?

While Sony says this only affected iTunes downloads for a brief period, it appears that the UK retailer HMV may have also been pressured to raise prices. No hard evidence of this, but when you already have a “mistake” on the one hand, it would not be surprising to find the error was much broader than acknowledged.

Okay, I’ve read my Adam Smith and realize that this is just capitalism at work, the traditional dynamic of supply and demand. Just ask anyone who has tried to buy groceries (or something as necessary as clean water) in the midst of a hurricane). Except in a digital world, supply is no longer the issue – at least until the servers crash and the bandwidth chokes. This is simply capitalizing on demand and at its most cynical, one could say: capitalizing on the grief of Whitney Houston’s fans.

The music industry still doesn’t get it – even in adjusting to the new economics of digital downloads. Doing business online also means upholding your reputation. It’s just as important as the goods or services you offer. Shatter that and your customers will very quickly go elsewhere.

And elsewhere in this case can well mean illegal downloads. Sony, are you really that eager to dig your own grave?

  6 Responses to “Music Industry and Whitney Houston’s Death”

  1. Hi there, I do believe your blog may be
    having internet browser compatibility problems. When I look at
    your site in Safari, it looks fine however when opening
    in I.E., it has some overlapping issues. I simply wanted to
    give you a quick heads up! Other than that, fantastic site!

    Feel free to visit my blog post – what is cialis

  2. Good day! I know this is kinda off topic however , I’d figured I’d ask.
    Would you be interested in exchanging links or maybe guest writing a blog post or vice-versa?
    My site discusses a lot of the same subjects as yours and I think we could
    greatly benefit from each other. If you’re interested feel free to shoot
    me an e-mail. I look forward to hearing from you!
    Wonderful blog by the way!

    Also visit my web blog canadian cialis pills

  3. Asking questions are genuinely good thing if you are not understanding
    anything totally, except this post provides pleasant
    understanding yet.

    Here is my homepage … canada viagra generic

  4. Hello, i think that i saw you visited my website so i came to “return the favor”.I’m attempting
    to find things to improve my website!I suppose its ok to use
    some of your ideas!!

    My web page – cialis canadian pharmacy online

  5. We miss you Whitney.

    • Indeed, we do. But it is very sad how her life turned. Bill Maher put it well the other week: celebrities can buy anything they want except sleep. So they turn to downers. Mix it with alcohol and other drugs and you have a lethal combination. Being on top of the world doesn’t automatically lead to happiness.

 Leave a Reply

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>